FAQs

1. What size marquee should I have?
Each individual function will have its own requirements dependent upon numbers of persons, type of event and size of venue. Click here for our enquiry form or give us a call on 01702 589629 and we can arrange a site visit with no obligation for a quote to suit your specific needs.

2. Does the ground need to be level?
Not really, as long as the slope is relatively even, most back gardens are level enough.

3. Can the marquee only be erected on grass?
No, whilst grass is the easiest surface to work with, other surfaces may require pin holes drilled in order to ensure the Marquee remains secure. These can be made good upon clearing the site.

4. What exactly is an interior lining?
For events such as weddings and corporate hospitality events, we put a coloured silk lining on the inside of the marquee which adds ambience and atmosphere. The most common colours used are ivory or white as the main lining and then optional coloured swags and valances can be overlaid onto this.

5. What affect would bad weather conditions have on the marquees?
Our marquees can withstand windy conditions up to 60mph as long the marquee has been completely secured. Windy and rainy weather will result in noise within the marquee. Excessive rain can cause the area surrounding the marquee to become soft and muddy on a grassy site.

6. How will you confirm my booking?
A deposit of £100 OR 10% of the hire charge (which ever is the greater) is required to confirm an order. The balance of the account must be paid in full on or before the day of erection.
Confirmation and final invoice of your order will be given in writing upon receipt of your deposit and unless any further requirements are necessary no further contact will be made until a week prior to the event.

7. How far in advance should I place my order?
Your bookings should be made as early as possible. Summer months are the busiest period so allow 3-6 months to secure your chosen date.

8. When will you erect the marquee?
Normally 1-2 days before your function begins depending on the size of event, unless you request otherwise.

9. What areas of the UK do you cover?
Generally the South-East and London. Anywhere over 20 miles radius from our base could be subject to a delivery charge.

10. What Insurance cover do you have?
We have a public liability of £1 million and insurance cover for fire and theft this is included in the price. The hirer is responsible for all damage to the marquee & other equipment whilst on hire to them. Damage will be charged at replacement cost.

11. Can you advise us on any other services we might need?
We are pleased to give advice on caterers, bands, DJs, florists, entertainers and venues along with any other services we think you might need, such as mobile lavatories.
For convenience and peace of mind we will be happy to handle all aspects of your event from start to finish.

12. Can you connect the marquee to my house and how do you seal it?
There are two main ways of connecting a marquee to a house. Barring obstructions a marquee can be connected adjacent to the house enabling guest to walk straight from the house into the marquee. Alternatively a walkway can be erected.
We can normally seal out wind and weather by fitting a guttering-type system.

13. What form of heaters can you supply?
We provide various types of heaters. Air-heaters can be supplied where children's safety is paramount, this is a safer option to gas cabinet-type heaters which are normally provided.

14. Am I restricted to the placing of doors or windows?
No, they can be positioned at any point in the marquee.

15. Do you know of any venues where I could have one of your marquees installed?
Yes, we could advise on a number of private locations, contact us for more details.

16. What advice would you give for finding another company other than Vicarage Marquees?
If Vicarage Marquees are not suitable for your event, there are a few things that are worth remembering if you decide to look for another company.
Wherever possible beware of hidden charges (delivery charges, insurance and other extras such as windows). If you can, speak to clients of that company, a reputable company should have enough satisfied clients to allow you to ask them their opinion.
Remember, you may well find a cheaper quotation but why compromise quality for price.

If you do have any other questions or concerns at all, please feel free to e-mail us at info@vicaragemarquees.co.uk or call 01702 589 629 and we will be happy to help.